We’ve Upgraded Our Booking Software! We’re Excited To Launch Momence And Help You With The Transition.
To get started all you have to do is 2 simple steps to set up your Momence account. Once you are on the new Cadence Pilates app all your existing class bookings, memberships and remaining credits will all be there. You just need to remember to use the SAME EMAIL address as you did to sign into your Glofox Cadence Pilates app. (you can check this in your account profile on your Glofox app or email us at [email protected]).
LET’S GET STARTED!
Here’s Our Existing Members Can Make The Transition To Our New App.
01. Reset Your Password
Reset your password using the email address attached to your Glofox Cadence Pilates account: momence.com/forgotpassword. It’s important you don’t set up a new account, just reset your password.
02. Download The New App
Download the NEW ‘Cadence Physio & Pilates’ App (not ‘Cadence Pilates’) and login using your email address and newly created password.
Find The Pilates Classes You Want. When You Want Them. Mon-Sun.
Right On Time.
Find The Pilates Classes You Want. When You Want Them. Mon-Sun.
Right On Time.
01
Waitlist Upgrade Alert
We’ve made some awesome improvements to our waitlist system. They make it easier to get your foot in the door when you’ve missed out on booking a class the first time.
02
First Come, First Served
When a spot opens up, the first wait-lister gets automatically added and notified by SMS. You can even see your place in line right from your Momence account!
03
Fast Fingers Required
One hour before class starts, if a ‘last minute’ spot becomes available, you’ll receive an SMS. It’s quick decision time! You can book it or leave it, the choice is yours.
Monitor All Of Your Upcoming Bookings. Keep A Close Eye On The Pilates Classes You’re On The Waiting List For.
The Pilates class booking experience you always knew you wanted. Booked out Pilates classes doesn’t mean you have to miss out completely. Our Cadence Pilates app allows you to put yourself on the waiting list for any Pilates classes that are already fully booked. Amazing, right? Just remember to stay on your toes and get ready to jump into those open spots!
Shopping For Someone But Not Sure What To Give Them? Get Them Activated With A Cadence Pilates Gift Card.
We now have gift cards available for purchase in Gift Card section of our Cadence Pilates app. Shopping for a someone special just got a whole lot easier, with a variety of different price options to purchase, you really can’t go wrong picking out your next gift.
Have You Seen Our New Membership Subscription & Package Options?
Choose a membership at Cadence Pilates that fits your schedule and fitness needs. We’ve got the best Pilates memberships and packages to help you get started.
Amazing Value
Multiple membership options means you’re in control. Update your membership in our Cadence Pilates app or in-person.
Unlimited Classes
Our best selling “All Access” membership gives you unlimited classes at all of our Cadence Pilates studios across Adelaide.
Frequently Asked Questions
Below are some general Frequently Asked Questions that we hope will help you with the launch of our new app. We want to make sure that you’ve got access to everything you need to get started!
How do I book classes?
Will my existing bookings be transferred?
Yes all bookings made up until Tuesday 11 June will be transferred across to our new booking system Momence.
Will my login change?
You will use the same email address. You will need to reset your password and then log in to the app with your existing email address and newly created password.
How can I access Cadence Pilates' Terms and Conditions
Some of our Terms and Conditions have changed with the new process through Momence and the new memberships. Please read though our Terms and Conditions HERE.
How can I change my current membership to one of the new Active memberships?
Please email us at [email protected] with details of the new membership that you would like to change to and we can manage this smooth transition for you to line up with the end of your current payment period.
Can I use my class credits over the full fortnight on the new memberships?
Yes. For example the Active x 2 gives you 2 credits per week, however you will have the fortnight to use the 4 credits. So if you only get to 1 class in the first week you can use your 3 class credits the following week.
How does the extra class at the members only discounted rate work?
If you join the Active x 2 and decide you would like to attend for a 3rd class in the week, you can book the extra class and will only be charged $13, making the memberships much more flexible to fit your schedule. If you cancel this class before the late cancel period the $13 will return as $ credits to your account.
Troubleshooting
I have a membership but can’t book classes?
Are you logged in to your account with the same email as your previous Glofox Cadence Pilates account? Is your payment method current and your subscription active?
I had available credits before the transfer but can’t book classes?
Are you logged in to your account with the same email as your previous Glofox Cadence Pilates account? Contact us 83371313 or [email protected] and we can check for you.
It’s not recognizing my email address?
If you’re not sure what email address you used to initially sign up or would like to double check, please contact us 8337 1313 or [email protected].
The app is not showing the schedule for my studio?
At the bottom of the classes tab there is a locations filter. Click to select your location or all locations to see available classes. If you are on an All Access membership you are now able to access all our locations for classes.
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INTRO OFFER
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Purchase The Intro Offer Via The App. Get 5 Pilates Classes For $55 + Intro Session*.
First-timers can now purchase the Intro Offer: 5 Pilates Classes For $55 + Intro Session via the Cadence Pilates App. Please note that the Intro Offer is not available with any other offer and is only valid at the studio that you selected when you purchased it.
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Want More Freedom With Your Pilates Schedule?
Say Hello To Liberation.
Say Hello To Liberation.
Download The Cadence Pilates App Today. Join Our Growing Community & Get Activated.
Our Cadence Pilates Studios in Adelaide are expanding quickly. Our community is full of amazing, committed members that embrace our mission to Bring Joy to the local community through Pilates. You’re not just joining a community, you’re joining a family of Cadence Pilates members that are becoming stronger, leaner and more engaged every day.
Download The Cadence Pilates App Today. Join Our Growing Community & Get Activated.
Our Cadence Pilates Studios in Adelaide are expanding quickly. Our community is full of amazing, committed members that embrace our mission to Bring Joy to the local community through Pilates. You’re not just joining a community, you’re joining a family of Cadence Pilates members that are becoming stronger, leaner and more engaged every day.
Download The Cadence Pilates App Today. Join Our Growing Community & Get Activated.
Our Cadence Pilates Studios in Adelaide are expanding quickly. Our community is full of amazing, committed members that embrace our mission to Bring Joy to the local community through Pilates. You’re not just joining a community, you’re joining a family of Cadence Pilates members that are becoming stronger, leaner and more engaged every day.